MTN to disconnect sim cards on 1st November 2022


MTN to disconnect sim cards on 1st November 2022.

Ghana’s telecommunications giant, MTN Ghana will disconnect sim cards on 1st November 2022. This is in line with a directive from the Ministry of Communications and Digitization, which demands them to disconnect all unregistered sim cards.

The ministry announced its mandatory for all customers to register their sim cards with their Ghana. Therefore, as they end the exercise on 31st October 2022, anybody who has not completed the biometric registration must be disconnected.

In view of this, MTN Ghana urges its customers to use their various platforms to complete their sim card registration. Thus, via MTN Agent Point, Service Center, Connect Store, or download the self-service app from the play store and capture their biometrics.

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MTN Ghana’s Chief Sales and Distribution Officer, Shaibu Haruna speaking on this said,

“We still have a significant number of customers who have either not linked their cards or have not completed registration. We are encouraging every customer to use any of our channels, including the self-service app to complete their registration.”

Meanwhile, customers unsure of their registration status can dial *400# to confirm whether their sim cards are duly registered. To check, a “BCap – Yes” response or feedback denotes you are fully registered.

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